Support

We'll help you find your way around Stitch Garden and answer your questions.

How do I change the app's language?

Stitch Garden opens in your phone's language. If the app doesn't have that language, it opens in English. You can choose another language for Stitch Garden alone in your phone's settings; the rest of the phone stays as it is.

iPhone and iPad

1. Open Settings and tap Apps.
2. Tap Stitch Garden.
3. Tap Language and choose yours.

Android

1. Open Settings and find App languages, by searching for it or under System → Language & region.
2. Tap Stitch Garden.
3. Choose your language.

Android 12 and earlier have no language setting for each app. There, add your language in the phone's language settings and move it to the top of the list.

My chart won't open

Stitch Garden supports .xsd (Pattern Maker), .oxs, PCStitch .pat versions 6–11 and PDF charts. A PDF saved as a picture opens only in a very limited way for now; encrypted .saga and .cstx files and photos or scans of paper charts can't be opened. If a file won't open or a chart looks wrong, email us with the details below. You don't need to send the chart file itself: we usually don't need it to diagnose the problem, and many charts are copyrighted.

• Your Stitch Garden version
• The file format (.xsd, .pdf, .pat or .oxs)
• Roughly how large the file is
• The program the chart was made in or the shop it came from, if you know

How your progress is saved

Every stitch you mark is saved on your device right away, and saved again when you finish an action. Closing the app, taking a call or switching to another app shouldn't cost you any progress. On iPhone and iPad, your library and progress can sync between your devices through iCloud. On Android, sync goes through Google Drive. This data doesn't pass through our servers. See the Privacy Policy for details.

Parking needles

If you set a threaded needle aside to come back to later, you can "park" it in Stitch Garden. Mark the square where you left the thread and the app keeps every parked needle in one list, so they're easy to find when you come back to the chart.

Count in the diary, reset or delete: what's the difference?

• Count in the diary is a switch on each chart. When it's on, the time you spend on the chart counts toward the library's diary. When it's off, it doesn't. You can change it at any time.
• Reset clears all marked progress and returns the chart to its starting state. The diary starts the chart again too: the days you spent on it before the reset no longer count.
• Delete removes the chart together with its history in the diary. This can't be undone.